Friday, May 29, 2015

Reviews on Yelp

Today eveyone is using Yelp to make important decisions about where to make your next purchase, whether its jewelry, doctor, or everything in between. Yes, reviews are important if you are looking for someone new to deal with, giving you some insight into how customers feel about a particular vendor.
In our case, many of our customers are not regular users of Yelp and therefore at the present time, we only have 30 reviews that are posted. Of course they are all 5 stars and well deserving because we make sure every customer is 100% satisfied with our quality and service.
I find that of the customers that do use Yelp, they are mostly mid 20's to late 40's. Our customer base who are out of that age catagory tend not to be too interested in taking the time to go on-line and write reviews. But if you are one of those customers who lives and dies by reviews, than I encourage that you take the time to write a nice positive review so that future customers can experience the same level of service that you are accustomed to at Sol Jewelry Designs.
Feel free to comment on this issue and I hope to hear from you soon,

Sol Dunst

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